FAQs

Learn more about our advanced learning system and find answers to our users' most frequently asked questions.

How do I sign up to use REACHUM?

Educators and workplace trainers sign up at edu.reachum.com. Try REACHUM free for 30 days, with the full support of our success management team. No credit card required. No up-sell or subscription pressure.

What does REACHUM cost?

REACHUM has 3 pricing plans for a variety of educational needs:

The In-Person plan is $12.00 / month or $125 annually.
The Hybrid plan is $24.00 / month, or $250 annually.
The Enterprise plan is package priced depending on robust integrations with LMS and Microsoft Teams.

For more details, view the plans at https://reachum.com/pricing/.

How do I invite people to view my presentation?

After selecting a presentation room, click the “Copy Invite Link” button. Paste that link into your email, calendar invite, or CRM system.

How do guests join a REACHUM meeting?

When users click on the meeting link, they are brought to a waiting room where they confirm their mic and camera settings, then click “Knock” for meeting admittance.

Do I need an account to use REACHUM?

Hosts need to login for a free trial account that has full capabilities. Viewers aren’t required to register or have an account.

What are the features of REACHUM?

A partial list of features can be found in our REACHUM content guide. Registered users get a bi-weekly update listing new and upgraded features. We also regularly post new YouTube videos with tips for educators and training specialists on our REACHUM learning channel.

What type of content can be delivered during meetings?

The REACHUM platform is open to every type of digital content that can be viewed on the Internet. That includes images, videos, PDFs, PowerPoints, spreadsheets, gifs, whiteboards, webpage. Interactive content like quizzes and transactions are experienced individual in group synchronicity.

How does a presenter move through content?

Pressing the “n” button advances to the next content window.

Can I use my own camera/microphone equipment?

Yes. After connecting your equipment, you can select which you’d like to use by clicking on the “Camera” and “Microphone” buttons in the login window.

How do I add content into my presentation?

Select which presentation room you’d like to update. Then click on the “Add Content” button. This opens up REACHUM’s Content Manager where you can add, delete, and arrange every type of content.

As a host, can I turn other people’s microphones off?

Hosts have complete control of their audience, including turning off microphones, cameras, and removing unwanted viewers from the meeting.

How about chat?

Click the chat icon to open the chat panel. You can send messages and emojis with everyone in the meeting.

What differentiates REACHUM from virtual meeting platforms?

Guests are transformed from passive viewers to active participants in a live digital experience where attention is sustained more than 5 times longer. Sellers can close deals with transactions and agreement signing built into the platform. Teachers and trainers can send students challenges and games with one click and get results in real-time.